Salesforce Administrator

Gain a certificate of program completion

100% remote, online learning

Hands-on, project-based training

No pre-requisite skills required

Qualify for In-Demand Jobs in Salesforce

By 2026, Salesforce is projected to generate $1.6 trillion in corporate revenue and account for 9.3 million new jobs.

4.2M

Jobs created by Salesforce and its ecosystem of partners by end of 2024 Globally

$1.6T

Revenue generated by Salesforce and its ecosystem of partners by end of 2026

The ALX Salesforce Administrator Programme

Salesforce Administration is crucial in today's industry because it is one of the world's most in-demand CRM tools, enabling businesses to effectively manage customer relationships, streamline operations, and leverage data-driven insights, ultimately driving revenue growth and customer satisfaction. This fully online program provides all the skills you need to find an entry-level job in the field of Salesforce Administration.

Get a Job in Salesforce Administration

With your Salesforce Administrator Certificate, you will have the proven skills needed to manage and use a company’s Salesforce system.

Prepare for jobs such as

Customer Relationship Manager

Salesforce Systems Administrator

General Manager

Business Intelligence Analyst

Risk Management Analyst

"A significant experience for career advancement!"

Amazing Program and The Salesforce track offered by ALX had a huge positive impact on my professional career. Not only did it sharpen my skills but also empowered me to lead a new team within my current company.

Mohamed Raslan

Salesforce Administrator

"With ALX I had no limits!"

The Salesforce Administration program helped me broaden my vision and see things differently. Aside from the huge technical knowledge I gained in the field, this experience has helped me learn how to react to problems wisely and calmly.

Omnia Ahmed

Salesforce administrator

"ALX simply changed my life!"

I like that ALX not only focuses on the technical side and the theoretical knowledge, but also focuses on other soft skills like communication and also focuses on building a community where you connect with like-minded people that I can also learn from.

Youssef Gadelrab

Salesforce administrator

"I got my first job thanks to ALX"

I had the knowledge I needed and I was empowered with a powerful certificate on my resume. What I liked the most about the program was the family I met at ALX. ALX pushed me to do hard things. I had the best experience of my whole life!

Abdulrahman Adel

Salesforce administrator

months

min 20 hours per week

15%

Live Learning

3 hours / week

10%

Peer Learning

2 hours / week

70%

Doing Projects

14 hours / week

Taking Quizzes

1 hour / week

How You'll Learn

We produce work-ready graduates equipped with the skills top tech companies need.

Work through downloadable content and online instructional material at your own pace.

Interact with your peers and mentors online or in-person at our Tech Hubs.

Supplement your learning with interactive content including video lectures and walk-throughs.

Test your knowledge with weekly quizzes and projects based on the latest in tech.

Investigate real-world case studies and learn to apply your skills practically

Our Curriculum

You’ll learn about

How to navigate and change the user interface of Salesforce.
To configure and make an invoicing application on Salesforce.
How to use Salesforce for process automation, security, and reporting.
To understand the difference between the Salesforce Service Cloud, Sales Cloud, and Marketing Cloud.
Overall data management and setup navigation.

Download Syllabus

Tools you'll learn

Google Sheets

Power BI

Microsoft SQL Server

Who will benefit?

A Total Newbie

You’ve never used Salesforce before or are looking to further your Salesforce knowledge to apply to your current role.

Students and Employees

You are looking for a programme that will work around your schedule and you are able to dedicate 30-40 hours per week to learning

Professionals and Upskillers

You enjoy managing customer relations by sifting through their data to gain important insights.

Program Requirements

There are a few specific criteria potential learners must meet to qualify for our funded tech programs. In addition applicants need to submit a 60 min. admission test.

Learn More

Age

18- 34 years old

Demographic

of African origin

Resources

Access to a computer and stable internet connection.

Proficiency

Ability to write and speak English proficiently.

Global Quality,
African Accessibility.

Good News! Program costs typically range from $7,500 – $12,500 USD, but our partnerships allow us to offer all eligible ALX learners the opportunity to participate with program costs waived. All successfully accepted ALX learners must pay a one-time administration fee, payable on completion of the 8-week compulsory Foundations module and before you start your chosen Tech Specialisation. Enrol now without any financial risk!

Our ALX Tech Labs

Co-working, Connecting and Growth!

With ALX you have full optional access to our physical spaces where you can enhance your online learning and join a community of like-minded individuals in a state-of-the-art co-working environment. Deepen your knowledge through in-person expert and mentor sessions, and build a powerful network of young professionals.

More than Education

ALX Graduates get access to The ALX Fellowship, our global talent placement network.

We offer professional support to accelerate your future career in tech. Utilizing the best of virtual community building through our dedicated portal, combined with life-long mentoring, exclusive events, and job opportunities around the globe.

What is Salesforce Administrator?

Offers individuals the opportunity to acquire essential skills and knowledge in using Salesforce, a leading customer relationship management (CRM) tool. You will get prepared for careers in Salesforce Systems Administrator, Customer Relationship Manager, Business Analyst, and General Manager.

What is ALX?

ALX offers job-ready training in the tech fields employers need most. ALX, in partnership with The ROOM, is brought to you by the organisation that leads African Leadership Academy, African Leadership University, and Anzisha Prize Foundation.

Are Salesforce Administrators in demand?

In 2022, the Salesforce ecosystem produced over 3 million jobs. As more and more companies start using Salesforce to manage their customer relations, the demand for Salesforce Administrators grows, too.

What is your selection process?

The ALX Selection Process is a two-step online process. First applicants will be required to complete a registration form which will take a few minutes to complete. Once this has been submitted, applicants will be directed to our online application platform. The application will take approximately 90 mins to complete and consists of three sections; including an English proficiency test. Applicants will also receive access to the online application via email. Your link to the application is personal and therefore cannot be shared.

What are the payment terms and options?

Find out about our available payment terms and options here . Eligible candidates can apply directly for sponsored placements in the programme
here .

Am I able to go the Hubs?

Attending the in-person hubs is a benefit of the ALX learning experience. The in-person co-working spaces are designed to provide accountability, peer support, and the opportunity for face-to-face interaction and networking. This is intended to boost productivity and help individuals achieve their goals.

What is the career path for a Salesforce Administrator?

An Administrator is a great place to start, but it can also help propel you into more senior roles too. As you upskill, you can become a Developer, Architect, Business Analyst, Marketing Cloud specialist, a Senior Salesforce Administrator, or a specialist. The path you choose depends on your interests and skills.

What happens after I complete my programme?

Upon successfully completing your programme, you will be invited to join The Fellowship community where you will have access to a global network of resources, job opportunities, and ongoing career support.

If I don’t meet the age and origin requirements, can I still apply for a sponsored place?

Learners who do not meet the country of origin or age requirements for sponsored placements have the option to pay for the programme, or apply for our ALX Global programmes. ALX Global programmes are offered at reduced time and rate, however will not include the foundation modules or offer access to any of our in-person, community or hub activations.

Can I register for multiple programmes at the same time?

You can only register for the one programme at a time due to training requirements rigour. If you have already applied to or are currently enrolled in a programme, you will not be eligible to apply to another programme.

How can I get in touch with ALX Africa to answer the questions I have?

Please ask LEA our Learning Experience Assistant for more information and answers to any additional questions.

The ALX Salesforce Administrator Programme

Get a Job in Salesforce Administration

Prepare for jobs such as

What Our Learners Say

Course Duration and Learning Modalities

How You'll Learn

We produce work-ready graduates equipped with the skills top tech companies need.

Our Curriculum

You’ll learn about

The Foundations Module