Be job-ready in 6 months

Salesforce Administrator

ALX Foundations leadership and soft skills training
How to manage customer data with Salesforce
Salesforce Associate and Administrator certifications
Real-world applications of Salesforce skills

Apply Today!

In Partnership with

Overview
Curriculum
How You’ll Learn
Fees & Financing
FAQs

What is the Salesforce Administrator Programme?

This programme is developed in partnership with Salesforce, the world’s leading customer relationship management (CRM) platform.

It starts with ALX Foundations, where you will learn critical communication, leadership, and career development skills to help you thrive in the digital workforce.

You’ll then learn how to navigate the CRM platform and model data, focusing on practical applications of skills. Important topics include security, customising dashboards, data management, and data analysis.

Upon successful completion, you will receive a Salesforce Administrator certificate issued by Salesforce.

Modules

Module 01 – ALX Foundations
Learn key leadership and professional skills that will help you navigate and succeed in the workplace.

Module 02 – Soft Skills & Leadership Training
Finish Foundations understanding your personal brand, how to write a CV, and how to ace a job interview.

Module 03 – Salesforce Basics
Start with an introduction to Salesforce and learn how to navigate the platform and model data.

Module 04 – Get Your Associate Certification
Prepare for your Salesforce Associate Certification to prove you have a fundamental understanding of how Salesforce works.

Module 05 – Customising Salesforce
Learn to customise company settings, automate Salesforce, and how to use its security model to manage data.

Module 06 – Get Your Salesforce Administrator Certification
Round out your skills by learning to create flows and how to report in preparation for your final exam.

Qualify for In-Demand Jobs in Salesforce

By 2026, Salesforce is projected to generate $1.6 trillion in corporate revenue and account for 9.3 million new jobs.

4.2M

Jobs created by Salesforce and its ecosystem of partners by end of 2024 Globally

$1.6T

Revenue generated by Salesforce and its ecosystem of partners by end of 2026

Source: International Data Cooperation (IDC)

Top Employers Who Are Hiring in Salesforce

Who Will Benefit

You’ve never used Salesforce before or are looking to further your Salesforce knowledge to apply to your current role.

You are looking for a programme that will work around your schedule and you are able to dedicate 30-40 hours per week to learning

You enjoy managing customer relations by sifting through their data to gain important insights

Get a Job in Salesforce Administration

With your Salesforce Administrator Certificate, you will have the proven skills needed to manage and use a company’s Salesforce system.

Global Salesforce Administration Roles

Customer Relationship Manager
Salesforce Systems Administrator
Business Analyst
General Manager

Our Learner’s Journey

"My time at ALX was just the push I needed. They offered top-notch resources, the ideal community, and practical experience. ALX exceeded my expectations and stoked my interest in tech. They gave me the opportunity to meet peers who were already succeeding in the field of technology, which helped me gather knowledge of what to anticipate from any area of tech I decide to follow.If you need to kickstart a career in tech, ALX is the place for you!"

Barisua Nsaanee

Port Harcourt

"At ALX, I learned new skills - soft and technical - and also sharpened the old skills I already had. I must also add that the grit and growth mindset I acquired from ALX is a major factor that has helped me take on difficult projects, delivering satisfactorily to my clients at all times.It's a fact that the global job space has gone virtual, and if you want to be equipped to compete and function there, then you need to join ALX now and get trained."

Richard Adibe

Abuja

"I've done some other training programs in the past, but ALX's Software Engineering course was exceptional because it gave me the opportunity to work on real projects. It was intense and thorough, and I am happy to have completed it. Aside from core programming skills, ALX taught us patience, resilience, and a lot of other industry practices that I am benefitting from now."

Obekpa Phillip

Abuja

Curriculum

You’ll learn about

How to navigate and change the user interface of Salesforce.
To configure and make an invoicing application on Salesforce.
How to use Salesforce for process automation, security, and reporting.
To understand the difference between the Salesforce Service Cloud, Sales Cloud, and Marketing Cloud.
Overall data management and setup navigation.

Download Syllabus

Tools you will learn

Google Sheets Power BI Microsoft SQL Server

Course Duration & Learning Modalities

6 months

15% Live Learning

10% Peer Learning

70% Doing Projects

5% Taking Quizzes

How You’ll learn

Work through downloadable content and online instructional material at your own pace.

Interact with your peers and mentors online or in-person at our Tech Hubs.

Supplement your learning with interactive content including video lectures and walk-throughs.

Test your knowledge with weekly quizzes and projects based on the latest in tech.

Investigate real-world case studies and learn to apply your skills practically.

Fees & Financing

Programme costs typically range from $7,500 – $12,500 USD, but our partnerships allow us to offer all eligible ALX learners the opportunity to participate with programme costs waived.

Programme Value (sponsored): ~~$7,500~~
Admin Fee: $175
Pay Upfront (20%): $140
Pay as you Learn (3x monthly instalment): $58.33/month (3)
50/50 instalments: $87.50 (2)

All successfully accepted ALX learners must pay a one-time administration fee, payable on completion of the 8-week compulsory Foundations module and before you start your chosen Tech Specialisation. Pay in full at a 20% discount, or in monthly instalments to complete your programme.

Programme Requirements

18-34 years old
Of African origin
Ability to write and speak English proficiently
A laptop or desktop computer with access to a stable internet connection
Application fee applies

FAQs

What is the career path for a Salesforce Administrator?

An Administrator is a great place to start, but it can also help propel you into more senior roles too. As you upskill, you can become a Developer, Architect, Business Analyst, Marketing Cloud specialist, a Senior Salesforce Administrator, or a specialist. The path you choose depends on your interests and skills.

Are Salesforce Administrators in demand?

In 2022, the Salesforce ecosystem produced over 3 million jobs. As more and more companies start using Salesforce to manage their customer relations, the demand for Salesforce Administrators grows, too.

What happens after I complete my programme?

Upon successfully completing your programme, you will be invited to join The Fellowship community where you will have access to a global network of resources, job opportunities, and ongoing career support.

Can I register for multiple programmes at the same time?

You can only register for the one programme at a time due to training requirements rigour. If you have already applied to or are currently enrolled in a programme, you will not be eligible to apply to another programme.

How can I get in touch with ALX Africa to answer the questions I have?

Please ask LEA our Learning Experience Assistant for more information and answers to any additional questions.

What does ‘fully sponsored’ mean? Will I still need to pay the administration fee?

If you meet our eligibility requirements, and if you are able to successfully motivate for a sponsored place, you will not need to pay the programme costs. You will, if you are applying to one of the tech programmes, be required to pay the administration fee to enrol into your programme.

When will I need to pay?

Accepted applicants will be required to pay their first instalment upon completion of the compulsory 2-month Foundations module. Learners will receive their first reminder 10 days prior to their payment deadline via email. At this point, learners have the option to pay the administration fee in monthly instalments, or in full with a 20% discount on their total administration fee.

How does payment work?

ALX offers flexible payment terms:

Monthly instalments with the first payment due upon completion of your Foundations module, no later than ten days after receiving the payment request email, or by managing your payment in the payment app as per the deadline communicated there.
One-time payment upfront with 20% discount. This payment is due upon completion of your Foundations module, no later than ten days after receiving the payment request email.
50/50 instalments, due at the start of month 1 and the start of month 3 of each tech specialisation.

You can either pay for the ALX Administration fee yourself or have someone pay for you on your behalf. We accept all major credit cards, Apple and Google Pay, PayPal and mobile money payment options. You will have the option to pay in local currency or in USD. Some markets have cash options as well.

Can I pay in my local currency?

Learners can choose to pay either in their local currency or in USD. ALX fees are charged in USD and therefore are subject to exchange rate fluctuations.

Will I be able to pay through a local or international payment provider available in my country?

ALX accepts a wide variety of payment methods, including (but not limited to):.

Egypt: Debit and Credit Cards, Paypal, ApplePay, GooglePay, FawryPay
Ethiopia: Debit and Credit Cards, Paypal, TeleBirr, CBEBirr, M-Pesa, Hello Cash, EBirr
Ghana: Debit and Credit Cards, Paypal, ApplePay, GooglePay, MTN, Vodafone, Airtel
Kenya: Debit and Credit Cards, Paypal, M-Pesa, Airtel
Morocco: Debit and Credit Cards, Paypal, ApplePay, GooglePay, Cash Payments
Nigeria: Debit and Credit Cards, Paypal, All Major Banks, Bank Transfer, ApplePay, GooglePay, POS, NQR, eNaira, PayAttitude, Paga, 1Voucher
Rwanda: Debit and Credit Cards, Paypal, MTN, Airtel
South Africa: Debit and Credit Cards, Paypal, All Major Banks, 1Voucher, ApplePay, GooglePay, Zapper
Other African markets: many of the above options are available in other African countries as well

NB. For bank transfers, please check with your provider as bank charges may apply. NB. For all non-card transactions (such as bank transfers, Applepay, GooglePay, FawryPay or mobile transactions) a 2% non-refundable processing fee may apply.

What happens if I drop out or am unable to complete the course, will I receive a refund?

The administration fee is a non-refundable fee that is compulsory for learners to complete their programme. You will not receive a refund if you are unable to complete the programme, however you will be able to defer to a later cohort. Please note that the deferment cut-off date is at the end of week 2 of your programme. After this date you will not be able to select to defer and will be considered as having dropped out of your programme. If you do decide to defer to another cohort, you will not be required to pay the administration fee again.

NB. Please note that deferment is not possible for learners in Data Science.

I am unable to start my programme for this cohort, am I still able to defer?

You will be able to defer your participation in 2024. You have two options:

If you defer BEFORE before confirming your enrollment and completing your administration fee, your fee will roll over to the next cohort and you will need to complete payment upon completing your 2-month Foundations module
If you defer AFTER you have confirmed enrollment and paid some or all of your administration fee, your place will roll over to the next cohort and you will NOT need to pay the full administration fee again. Please note that the deferment cut off date for Tech Lite Cohorts is at the end of week 2 of your programme. After this date you will not be able to select to defer and will be considered as having dropped out of your programme.

NB: ALX continuously evolves its programme portfolio and we cannot guarantee that your selected programme will be available in the next cohort.